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COVID-19 updates

Costco is firmly committed to helping protect the health and safety of our members and employees, and to serving our communities. We are closely monitoring the changing situation, and complying with public health guidance.

Victoria Hours of Operation

Hours of operation have returned to normal.



Hours of Operation

Warehouse

  • Monday - Friday: 10am - 8:30pm
  • Saturday: 9:30am - 6:30pm
  • Sunday: 10:00am - 6:00pm

Fuel Station

  • Monday - Sunday: 6:00am - 7:30pm

Changes to Member Services

Our Optical Centres, Hearing Aid Centres, Tyre Centres and Food Courts remain open but will have limited services available at this time.

Contact your local warehouse for more details.

Face Covering Requirements: Melbourne, Victoria

Following government guidelines, to protect our members and employees, effective Thursday 23rd July 2020 all Costco members and guests must wear a face covering that covers their mouth and nose at all times while at Costco in Victorian locations. This requirement does not apply to children under the age of 12 or to individuals who are unable to wear a face covering due to a medical condition. Members and/or guests without face coverings will not be allowed in to the warehouse.

The use of a face covering should not be seen as a substitute for social distancing. Please continue to observe rules regarding appropriate distancing while on Costco premises. Thank you for your understanding and cooperation.

Additional Safety Measures

In addition to social distancing measures we are continuing frequent cleaning and disinfecting of trolleys, register areas, membership counters and all hard surfaces.

Screens are in place at our registers to protect employees and members in all our warehouses.

Online deliveries

Members may experience delayed delivery times and reduced home service due to the Coronavirus. We appreciate your patience and understanding.

Product limitations

Costco has implemented limits on certain items to help ensure more members are able to purchase the merchandise they want and need. Our buyers and suppliers are working hard to provide essential, high demand merchandise as well as everyday favourites.

Temporary department changes

To help limit personal contact and create more space for social distancing, Costco has reduced service in some departments. Costco’s Optical and Hearing Aid Centres are temporarily reducing services to adhere to current COVID-19 restrictions. We appreciate your patience and cooperation.

Costco food courts

Orders are only available for take away—seating is not available. Please ask Costco food court employees for available condiments.

Social distancing

Costco is following recommendations to minimise risk to our members and employees. We respectfully ask our members to follow social distancing guidelines while shopping in our warehouses by allowing at least 1.5 metres between each person.

For more information, visit www.health.gov.au.