Membership Questions

Do I need a membership to shop?

Yes you will need a membership to shop at Costco. Here we explain our Gold Star, Business and renew Membership options. Both membership types include an optional FREE household card.

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How to sign up for a Gold Star Membership online

Gold Star Membership is available to any person over the age of 18 looking to shop at Costco, please click on view more and follow the simple steps to obtain your membership today.

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How to sign up for a Business Membership online

A Business Membership is the perfect choice for all small to large businesses looking to save on their operating costs. Please view our simple steps and create your Business membership now.

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How do I renew my membership?

You can renew your membership online or at the cash register when you shop. Please follow these help steps for online renewal.

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How do I sign up for a membership at a Warehouse?

Simply visit our membership counter at any of our Costco warehouses to sign up in person. Please view our guide on what you need to bring to sign up.

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Can my employees use my business card to shop for my business?

Business Members may also add additional cardholders over the age of 18 at $55 each per year. Please follow our steps to sign up your employees.

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Having trouble logging in

Here we have some helpful tips for you to check you have the correct details or have an online account and other possible issues.

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I did not receive my confirmation email when signing up online

Confirmation emails are generally sent out instantly. If you haven't received one yet, please try the following suggestions or contact customer care.

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My online membership sign up will not submit

If you are not moving on to the payment screen, it may be that all the required fields have not been completed. Please try again, taking particular care with the phone number and address sections.

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I have lost my card

Please let us know as soon as you can so we can cancel your card by contacting customer care or contacting your nearest warehouse.

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