Membership questions

Do I need a membership to shop?

You’ll need a membership to shop at Costco. We have two membership types, Gold Star and Business, which both include a free household card. There are also a few ways to renew your membership when it’s close to expiry.

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How do I sign up for a Gold Star membership online?

A Gold Star membership is available to anyone over the age of 18. If you want to learn more about how to sign up online, keep reading for easy step by step instructions.

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How do I sign up for a Business membership online?

A Business membership is the perfect choice for all small to large businesses looking to save on their operating costs. Follow our simple steps to help you sign up online.

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How do I renew my membership?

You can renew your membership online or at the register when you shop. The following steps will guide you through the online renewal process.

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How do I sign up for a membership at a warehouse?

Simply visit our membership counter at any of our Costco warehouses to sign up in person. Have a look at our guide to find out what you need to bring.

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Can my employees use my Business card to shop for my business?

Business members can add additional cardholders for employees over the age of 18 at $55 each per year. We explain how in the following steps.

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I'm having trouble logging in

If you run into any trouble when trying to log in, check the following tips for help.

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I didn't receive my confirmation email after I signed up online

Confirmation emails are generally sent out instantly. If you haven't received one yet, try the following suggestions or contact customer care.

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My online membership sign-up form won't submit

If you’re not moving on to the payment screen, you may have left a required field incomplete. Read through the following explanations to make sure you’ve filled the form out correctly.

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I lost my membership card

If you lose your card, we can cancel it and give you a new one. Let us know as soon as you can by contacting member care or your nearest warehouse.

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