Shopping at Costco Questions

The Costco Club

Costco is a membership warehouse club where members are able to take advantage of shopping at great value prices, for the highest quality products which are available exclusively to our members. Find out more about our speciality member services.

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Can I bring guests to Costco?

Yes you are welcome to, please review the conditions of entry for your guests.

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How do I give my partner or family member the household card?

You can nominate your family member or partner by visiting our membership counter at your preferred warehouse. Please view our information on what to bring with you.

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Where can I use my Costco membership?

Your membership is valid and accepted at all Australian warehouses and Costco locations worldwide.

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What are Costco's hours of operation?

Our warehouses are open 7 days a week with the exception of some public holidays. Please check your preferred warehouse opening hours.

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What types of payment does Costco accept?

You may pay by cash, EFTPOS, Visa or MasterCard and Debit Card at any of our Australian warehouses. Online we accept Visa, Mastercard or Debit Card.

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Do you offer delivery or online shopping?

Currently, Costco does not offer online shopping or delivery although we have exciting news. In the near future Costco Australia, will be offering our members the convenience and value that they experience in our warehouses with online shopping.

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Do I receive coupons and offers?

Yes you certainly will, our friendly staff offer members the latest coupon savings as they enter the warehouse. We also email coupon offers to any member that has selected email in their communication preferences when sign up for membership.

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I can't view the coupon email

Please check your junk or spam folder, perhaps our coupon email has landed there. If the email has arrived in your inbox but you can't view the coupon, right click on download images.

Our coupons are also available for view on our website at www.costco.com.au/coupons.

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