Shopping at Costco questions

The Costco club

Costco is a membership warehouse club that provides incredible value to members—you can find a range of the highest quality products and services at great low prices. Find out more about our speciality member services.

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Can I bring guests to Costco?

Members are more than welcome to bring guests. Keep reading for the conditions of entry.

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How can I nominate someone for my household card?

You can nominate your family member or partner by visiting our membership counter at your preferred warehouse. Check the following information for what to bring with you.

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Where can I use my Costco membership?

Your membership is valid and accepted at all Costco warehouses worldwide.

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What are Costco's hours of operation?

Our warehouses are open seven days a week with the exception of some public holidays. Check your preferred warehouse’s opening hours.

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What types of payment does Costco accept?

You can pay by cash, Visa, MasterCard or debit card at any of our Australian warehouses. We accept Visa, Mastercard or debit card online.

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Do you offer delivery or online shopping?

Aside from Business delivery (which we’ll explain), Costco doesn’t yet offer delivery or online shopping. However, you can look forward to online shopping in the near future! Keep reading to learn more.

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Will I receive coupons and offers?

Our friendly staff hand out the latest coupon savings as you enter the warehouse, and you can receive coupon emails if you choose. Keep reading for more.

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I can't view the coupon email

Sometimes our emails can go to your junk or spam folder, so check there. If the email is in your inbox but you can't view the coupons, right click to download the images. Otherwise, you can find the latest coupons at costco.com.au/coupons.

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