25 October 2018 - Product Alerts

Ipswich Update Notification

Thank you for signing up as a member. We had planned to open our new Ipswich warehouse this year in late November in time for Christmas. Although the warehouse itself has progressed well, and despite the best efforts of our contractors, we cannot open until the roadwork upgrades and related services are completed. For this reason, we will be delaying the opening until the new year, with a date to be announced. As a valued member we regret the delay and apologise for any inconvenience. We would like to assure you that your membership will be valid for 12 months from the date we open early next year. In the meantime, you are welcome to use your membership at any Costco location around the world, in Australia and also in Northlakes, Brisbane. Once again, we apologise for this inconvenience and will update you as soon as the opening date is agreed.

 
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13 January 2017 - Product Alerts

STEGGLES CHICKEN BREAST PRODUCTS

Costco Wholesale Australia advises that the following STEGGLES CHICKEN BREAST sold by
Costco, with the Best Before: 07/01/2017 are being withdrawn by Costco Wholesale Australia Pty
Ltd, due to not meeting our standards of quality.
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19 May 2016 - Product Alerts

Disney Slumberbag with Pillow #582182

Our records show that either you or one of your add-on members has purchased the above mentioned items from Costco between 12th December 2012 and 21st March 2016.  If one of your add-on members has purchased the items would you please ensure that you pass this important letter on to them.
 
Although the above item has passed all the Product Safety testing, it appears that on closer inspection the straps shown below are long enough to possibly cause a strangulation hazard.
 
We recommend that members remove these straps.
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01 November 2015 - Product Alerts

Fuel Additive

Costco currently offers high quality fuel at five locations in Australia. One of the features of our fuel is the inclusion of an additive which enhances engine performance.

 
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01 October 2015 - Product Alerts

Costco Canberra Tyre Centre Member Service Follow up

Your Costco membership record shows that you recently used our tyre centre at Costco Canberra.
You may have been advised at the time of your visit that our nitrogen inflation machine was not utilized in your service.

We would now like to invite you back at your convenience to Costco Canberra so that we can top up your tyres with nitrogen.
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16 February 2015 - Product Alerts

REIMBURSEMENT NOTICE FOR OVERCHARGE ON NONG SHIM SHRIMP CRACKER (Item # 33968)

We would like to advise that, due to a system error, we overcharged you for that item. We are enclosing a cheque for the amount that you were overcharged by.
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16 February 2015 - Product Alerts

Speedy Berry - Costco Website Information

Costco Wholesale Australia wishes to advise that 

Speedy Berry Mixed Berries (Item No. 31728)
Speedy Berry Raspberries (Item No. 31731)
Speedy Berry Blueberries (Item No. 31730)

is not affected by the current frozen berry recall. This product is processed in Australia under strict SQF 2000 Global Standard, is complaint with all current Food Safety Legislation abd Regulations and is safe for human consumption.
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01 November 2014 - Product Alerts

EUROW NEATTRAX MAT

For more details please click on below,
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03 October 2014 - Product Alerts

SANUS Simplicity SLF5/ Costco item #771290 Television Wall Mount

Milestone AV Technologies, maker of the SANUS Simplicity SLF5/771290, has alerted Costco of
an intermittent manufacturing defect with the product. A limited number of SLF5/771290 wall
mounts have demonstrated the ability for the nut at the end of the TV extension arm to
loosen. If this event happens, it may cause the TV to detach from the mount arm and fall in
extreme cases.

Costco’s records indicate that you have purchased one or more of this item.
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01 October 2014 - Product Alerts

Expired Colgate Total 3 Paclk

Although there is no safety concern, Costco Wholesale invites members who have purchased Colgate Total Original Toothpaste 220g 3 pack (as pictured) after 28th August 2014, with a batch number of B61223 and expiry date of 07/2014 (printed on container end), to return the product to their nearest Costco Wholesale or contact Colgate-Palmolive on 1800 802 307 or at 
www.colgate.com.au/app/Colgate/AU/Corp/ContactUs/ConsumerAffairs.cvsp to receive a product replacement or refund of the purchase price for this item.  
 
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