18 June 2012
PRODUCT RECALL NOTIFICATION
Item number 559735 Circulon 13 Piece Cookware Set
Dear Valued Member,
Our records indicate that you made a purchase of the Circulon 13 Piece Cookware Set since 13 September 2011.
Please be advised that this product is being voluntarily recalled by Costco due to a manufacturing fault, affecting only a small number of units sold, which could result in the glass lid of the 5qt./28cm pot with rim code IMCP1108 breaking, cracking or shattering under normal household use.
PLEASE NOTE: All other pots, pans and lids within this 13 piece set are not affected by this recall and are safe and fit for continued use.
In keeping with this action, we ask that you please check the rim of your 5qt./28cm glass lid for code number “IMCP1108”. If your lid contains this exact code number, please discontinue using this lid and bring your lid to your local Costco warehouse from 9 July 2012 for a replacement 5qt./28cm lid. For members who cannot visit our warehouse for a replacement lid, please call (02) 9469 7999 for further information.
There have been no reports of anyone being injured due to this manufacturing fault. The voluntary recall is a precautionary measure as there can be no compromise when it comes to product quality or the health and safety of our members.
Thank you for shopping with us and we sincerely apologise for any inconvenience caused.
General Merchandise Manager
Costco Wholesale Australia
Full PDF letter sent to affected member