Costco advises that Dyson AM04 Hot and Cool Fan Heater or Dyson AM05 Hot and Cool Fan Heater manufactured by Dyson Australia has recently discovered a possibility of a short circuit on the Dyson Hot and Cool Fan Heater (model# AM04 and AM05), and has decided to issue a voluntary recall. Globally, there have been no reported instances of injury or external damage. As a precautionary measure, please stop using your fan or heater and unplug it.
Dyson will have your AM04 or AM05 Hot and Cool Fan Heater fixed, serviced, cleaned and returned free of charge. Dyson will send you a box for you to pack your machine, along with drop off instructions using return address details that will be supplied. A new two year parts and labour guarantee will be issued.
What else to do:
- Please visit Dyson Recall and as a secondary measure queries can be directed to Dysons dedicated hotline, 1800-500-499. The call centre will be open from 8am - 8pm Monday to Friday (AEST) and 10am - 6pm (AEST) on the weekend.
- Alternatively, you are also entitled to a full refund by returning your machine to the nearest Costco.
Costco apologizes for any inconvenience this may have caused.