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How it works
Step 1
Quick Device Assessment
Check the value of your phone, tablet, laptop or smartwatch with just a few questions.
Step 2
Free Device Return
Easily send Moorup your device using the provided return label.
Step 3
Receive your Costco Shop Card
Once approved you'll receive your digital Costco Shop Card sent to your email address.
Step 4
Shop at Costco
Come into any Costco Warehouse to spend your new credit on anything you like.
Terms and conditions apply.
*When you visit an external link, you are leaving Costco.com.au to visit a website not hosted by Costco. Costco is not reponsible for content provided by this or other third party sites, including those to which you may be redirected. You are subject to the Privacy Policy and Terms & Conditions of the destination site(s) collecting your information, rather than those of Costco.
What is Retailer Partner Trade-In?
Moorup device trade-in program helps save you money and is good for the planet. If your device is eligible for credit, you can get a Costco Australia Shop Card.
Who is Moorup?
Moorup is an Australian technology company, whose mission is to extend the lives of electronic devices, helping customers save money, while helping the planet become more sustainable.
Since Moorup formation in 2018, Moorup have rapidly built their Melbourne-based business, offering individuals and companies trade-in services so that Moorup can renew and protect, recycle, donate and sell devices locally and globally.
What type of devices do you accept?
Moorup accept a broad range of devices from you including smart phones, tablets, smart watches and laptops. Simply type in the Brand and Model in the search bar at the top to find your device.
Can I submit more than one device at a time?
Absolutely, Moorup encourages you to do so.
Simply complete the quoting process separately for each device and Moorup will assess each one individually.
Where do I go if I have more questions / issues through the process?
For any questions or support issues please go to Moorup’s help centre or via email CostcoAustralia@moorup.com.au
*When you visit an external link and email, you are leaving Costco.com.au to visit a website not hosted by Costco. Costco is not reponsible for content provided by this or other third party sites, including those to which you may be redirected. You are subject to the Privacy Policy and Terms & Conditions of the destination site(s) collecting your information, rather than those of Costco.
Visit Moorup for more FAQs and the full terms and conditions.