Cookie Policy
Effective: 19th May, 2025
Our Privacy Policy explains how we collect and process personal data about you. This Cookie Policy provides more detail about how we use cookies and similar technologies to collect certain information when you visit our website and the choices you have regarding our use of cookies.
1. What are cookies?
Cookies are small data files stored on your device. They may be placed on your device by us (known as “first-party cookies”) or by other companies on our behalf (known as “third-party cookies”). For example, we partner with third-party analytics providers that place cookies when you visit our website. Cookies are stored locally on your device (including in HTML5 local storage and your browser’s cache), and are then sent back to our website on subsequent visits.
In addition, we utilise similar technology known as pixels, which are small images on a web page or in an email which can collect information about your browser or device and can also place cookies.
Our use of cookies helps us to understand how you are using our website so that we can improve our website and your experience of it. We also use digital tracking technologies to tailor our advertising and communications to your preferences and interests.
2. What types of cookies do we use, and why?
We use cookies for a number of reasons, like helping us see which features of our website are most popular, counting visitors to a webpage, improving our users’ experience, keeping our website secure, and generally to manage our business and website. We also analyse the information we collect about how you interact with our websites to create inferences about your likely preferences or other characteristics (“inferences”), We use these inferences to tailor our advertising and promotional communications to your interests and preference.
We use cookies from Google Analytics. You can access how Google uses data when you use our site at https://policies.google.com/technologies/partner-sites.
We use the following types of cookies for the stated purposes:
| Type of Cookies | Why we use these Cookies |
| Essential (also called "strictly necessary") | These cookies are required for the operation of our website. Essential cookies enable core functionality such as security, network management, and accessibility. You can disable these cookies by changing your browser settings, but this may affect how the website functions. |
| Analytics | These cookies gather information on how you use our website to help us understand how our website is used and improve the customer experience (such as understanding which pages are most visited, how long people spend on each page, etc.). |
| Preferences | These cookies allow you to access our site with certain general features which are predefined according to a number of criteria in your device (your language, type of browser or region settings) and to remember choices you have made in the past. These cookies enable us to personalise content for you and to remember your preferences. |
For a full list of the specific cookies we use on our website and the categories they fall into, please click this link
3. Your choices
You can opt out of digital trackers placed through our Services for targeted advertising by visiting our Cookie Settings Tool, linked at the bottom of each webpage. Your choice is specific to the device, website, and browser you are using, and is deleted when you clear your browser's cookies.
Because our Services rely on Essential Cookies you cannot opt-out of those trackers through Cookie Settings on our Services.
4. Contact us
If you have any questions or concerns about our use of cookies or similar technologies, please email us at membercare@costco.com.au.