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Returns, refunds and cancellations questions

What's Costco's Return Policy?

One of the reasons why a Costco membership gives you incredible value is because we offer you a change of mind return policy on your membership and most purchases.

View Costco's Return Policy

Can I cancel my online order?

It is possible to cancel your online order. However, this depends on where it is in the fulfillment process. Click the link below to learn more.

View how to cancel an online order

Pricing Adjustment Policy

Costco does not guarantee that any product or service that is offered at a promotional price will be available when ordered or thereafter. Costco will not honour a promotional price for any product that is not in stock. Conditions do apply…

View Costco's Pricing Adjustment Policy