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Returns, refunds and cancellations questions

What's Costco's return policy?

One of the reasons why a Costco membership gives you incredible value is because we offer you a change of mind return policy on your membership and most purchases.

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Can I cancel my online order?

It is possible to cancel your online order. However, this depends on where it is in the fulfillment process. Click the link below to learn more.

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Pricing Adjustment Policy

Costco.com.au will gladly issue a credit for the difference between the price you paid and the promotional price, if your purchase was made online at Costco.com.au and was within 30 days prior to the change in price. Conditions do apply…

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